Shipping & Delivery

Best4Kidz strives to provide its customers with an efficient and easy to use order and delivery service, and we have tied up with reputed couriers to ensure that you receive your products on time and in good condition.

Delivery Options in the UAE

Free Next Day Delivery

  1. Only available in UAE
  2. Orders have to be placed by 1 pm
  3. Applicable on selected products
  4. For orders over 100 AED

The next day delivery service will only be applicable to orders received by 1pm Sunday to Thursday, excluding public holidays and weekends. For orders placed by 1pm on Thursdays, we will try to get this delivered on the following Sunday.

For items not covered by the next day delivery option, we endeavour to get them delivered in 2-4 working days.

There is a fixed charge of 20 AED for orders under 100 AED. Some items may be heavier or proportionately large in size, in which case the courier may impose additional charges. In such cases, a member of our team will get in touch and inform you before dispatching the item.

While we try very hard to ensure that all deliveries take place on time, unfortunately elements such as traffic, weather and on occasion, fulfilment delays may contribute to delays in delivery. On occasion some delivery slots may not be available if their cut off time has passed or if the delivery slot has been filled with other orders. Additional charges may apply for deliveries outside the city limits of UAE.

If on occasion a product may be unavailable after processing your order and billing your credit card we will provide you with an option to consider selecting an alternative product or opting for a refund should we be unable to determine when the product you want may be back in stock.

Collection Point – Free

You can get your orders delivered to our store, Read N Enjoy, JBR, Dubai Marina - for collection at your convenience. Store is open 10 am – 8 pm, Saturday to Thursday, so you can collect your order at your ease rather than waiting in for a home delivery.

For more information please contact us on contact@best4kidz.com or on (+971) 4448 7046

 

International Delivery

We are delighted to offer our customers international delivery all over the world.We offer free delivery in India and GCC countries, see below:

 

CountryFree Delivery
India For orders above 1800 RS
Oman For orders above 25 OMR
Qatar For orders above 500 QAR
Bahrain For orders above 50 BHD
Oman For orders above 25 OMR
Kuwait For orders above 50 KWD
Saudi Arabia For orders above 250 SAR

 

For orders not qualifying for Free Delivery, rates are calculated at checkout. Free shipping is not available on heavy items. In such cases, we will contact you.

Shipping times will vary from 3 - 7 days.

While we endeavour to deliver your orders at your chosen location, this may not be possible if it is beyond the reach of the courier or at inaccessible locations such as oil rigs, military bases or other restricted areas.

Duties and Taxes

For orders outside UAE, additional custom charges and other local charges may be imposed by officials, according to the rules of the country. Such charges are to be paid by the recipient directly to the courier at the time of receipt of shipment.

Best4Kidz takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address.

 

Returns

We really hope that you're happy with your purchase!

If you should change your mind, and wish to return anything that you have bought from Best4Kidz, we'll be happy to exchange a product provided it's returned within its specified return period, it has not been used, is in fully re-saleable condition and returned in its original undamaged packaging.

Best4Kidz has a 7 day return policy for most items, however shorter return periods might apply for certain types of items. Some items may not be returned unless there is a problem with their quality.

If the product returned is not in fully re-saleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item. Any exchange or refund will be at the discretion of Best4Kidz.

The best way to return or exchange an item is to deliver it to: Best4Kidz (Read N Enjoy LLC), The Walk, Rimal Plaza, Jumeirah Beach Residence, PO Box 357804, Dubai, United Arab Emirates. If the item is to be collected by our courier then the courier cost will be deducted from any refund or exchange.

At the moment, our returns policy is limited to deliveries in UAE only and we are not able to offer returns and refund on items delivered outside UAE. However, if you are not satisfied if any items delivered to you then please get in touch with us at contact@best4kidz.com and we will do our best to address any concerns.

 

 

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